From SSN to MBI: Easing the Transition

The social security number (SSN) is a common form of identification. People are in the habit of providing the nine-digit number as a form of identification in all kinds of situations. Not surprisingly, health plans use the SSN to identify members. This comfortable...

Offshoring: Benefits are Bountiful for Health Plans

Health plans should no longer assume that professionals in other countries cannot provide the same high-quality service as those based here in the United States. With universities in Southeast Asia, India and Middle America providing the quality education to produce a...

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