Security & Compliance

Committed to Upholding Program Requirements

Compliance is at Our Core

Led by our Chief Compliance Officer, a robust compliance team and a committed quality team, we operate as a First Tier, Downstream, and Related (FDR) entity – adhering to all CMS regulations and client requirements.

Our Compliance and Privacy Program is in Place to:

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Monitor, interpret and apply relevant state and federal regulations

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We are experts at interpretation and operationalization

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We develop process for deployment and adoption of regulations and changes

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Assure adherence to the Seven Fundamental Elements of an Effective Compliance Program (OIG)

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Train team members in HIPAA, Compliance, and FWA

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Collaborate with client's compliance team

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Complete regular audits, including clean desk and call/non-call quality assurance audits

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Restrict print and email access, and enact role-based securities

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Update and enforce internal policies and procedures

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Uphold our code of conduct and ethics guidelines

Robust Security Framework

of physical, administrative and technical controls, providing your healthcare organization with the most highly-compliant solutions on the market.

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ISO Foundation

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Security Controls & Risk Management

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HIPAA Compliant

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CMS Compliant

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PCI DSS Compliant

Managed by our dedicated information security team, and led by the Information Security Officer, Convey’s security program ensures business continuity and integrity through a defense in depth strategy to mitigate known, or potential, risks. 

Compliance Matters

 

Convey’s IT security and compliance teams work together, along with operations, in order to provide you with peace of mind – ensuring the safety and security of your membership, your data and your organization.

Questions?

Contact one of our sales representatives to learn more. They will quickly get you in touch with the subject matter experts and ensure your detailed questions are answered.

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